What Is a Managed Service Provider?
A “Managed IT service” is when you outsource your tech needs to a trained team who specialize in keeping your company’s tech running smoothly. With over 40 years of combined experience, Cellar Door Solutions is the leading provider of managed IT services in Lakeland, FL.
Our message is simple:
“Focus on What You Do Best and Outsource Your Tech to Professionals”
Services included in managed IT Services:
- Cloud Services
- Server Maintenance
- Storage Management
- Data Centre Services
- Network Support and Network Maintenance
- Professional IT Services & Consultancy
- Product Supply Services
How Does It Work? – Managed IT Services
Put simply; you pay a monthly fee for a company to take care of your tech needs. But If you decide to go with a Managed Service Provider, it is essential to know how the contracts and pricing works.
One of the most basic contracts is known as a “You Break I Fix” contract where a negotiated rate is determined before each job to perform a duty. This type of contract is rarely done anymore because there is too much ambiguity with the arrangements, and customers often felt frustrated with the lack of instant support.
The next contract type is known as “a-la-carte.” With an A-la-carte contract, each managed service is picked individually. A-La-Carte used to be popular but has fallen out of favor because customers often felt like they were getting nickeled and dimed for each service.
The final type of contract is known as the “per seat contract” and is the most popular currently. If a company has ten employees in need of IT support, then they will be charged for ten seats of support a month.Prices here can range wildly, from 20 dollars a month per seat for simple remote support that covers services like email and web browsing to 250 dollars for “all-inclusive” rates. The higher tier of service does come with perks. For example, office software is usually bundled with these plans as well as VOIP services, website management and yearly security checks.
Benefits of Managed IT Services in Lakeland
Reduce Risk
One of the largest’s sources of exposure for a company is through its technology. Data transfers, identity theft, and credit card information are all handled using IT related hardware. That’s why it’s important to have a company you can depend on to help you with this technology. A company like Cellar Door who will make sure you’re secure.
Level the Playing Field
Larger companies with big budgets and large pools of talent can afford the hundreds of thousands of dollars it takes to staff an IT department. Small- Medium-sized businesses cannot. However, by using a managed IT company, they can still have access to highly trained and a focused team of professionals.
Compliance and Security
Almost all financial transactions today occur using credit cards. Credit cards have specific PCI compliance standards that are required by Banks to be followed.
Access to IT Professionals
Having a Managed Service Provider is like an in-house IT staff member but without the associated cost. When you work with Cellar Door Solutions, you have access to our knowledgeable staff of IT professionals.
Vendor Management
Simplify your vendor relationships by passing along vendor management to Cellar Door Solutions Managed Services. With a letter of agency, we can work with your copy machine leasing company, your phone service provider, your internet provider, and more on your behalf. We will negotiate the best deals and help you maintain a seamless, well managed IT environment.
Support
We offer direct phone support, and we have local contacts in Lakeland, FL. We have certified technicians on-site, including those with Comp-TIA certifications.
Cellar Door Solution is a leading provider of managed services in the small-mid sized business environment. Working in partnership with other esteemed companies, we provide the highest quality services to ensure the reliability and integrity of your mission-critical data.
At Cellar Door, we are dedicated to surpassing expectations in all aspects of your business, and we want to be a true partner in the growth and prosperity of your company.
For more information about our services, please contact us at (863) 500-8455 or email us at [email protected] or [email protected].